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While self-serve disabling via Dashboard and API are in Beta, the canonical way to disable a Collection Account is via the Tazapay support team.

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How to Request a Disablement

Email support@tazapay.com with the following details:
  • Your Tazapay registered email address and business name
  • The Collection Account ID(s) you want to disable
  • The entity or sub-account the account belongs to (if applicable)
  • Reason for disablement (optional, but helpful for our records)
Our team will process the request and confirm once the account has been disabled. Once disabled, the account will no longer accept incoming payments.
Once disabled, a collection account cannot be re-enabled unless it explicitly supports re-enablement. Contact support@tazapay.com if you need a previously disabled account re-enabled.

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Self-Serve Alternatives

Disable via Dashboard

Disable a collection account from the Tazapay dashboard. (Beta)

Disable via API

Disable a collection account programmatically. (Beta)