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Self-serve disabling via API is currently in Beta. Endpoints, fields, and webhook payloads may change while we stabilize the flow. Until then, please contact our support team to disable a Collection Account.
To close (disable) a collection account, call the Disable Collection Account API: 
POST /v3/collection_account/{id}/disable
Once a disablement request is submitted:
  • The account status remains enabled while the request is in progress.
  • Webhook events are sent as the request moves through each state.
  • On success, the account transitions to disabled and will no longer accept incoming payments.
To cancel an in-progress disablement request, use the Cancel Collection Account Request API.
Once disabled, a collection account cannot be re-enabled unless the account_reenablement_supported field on the account object is true. Contact support@tazapay.com if you need assistance.

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Webhook Events

Subscribe to the following events to track the disablement lifecycle:
EventDescription
collection_account.disablement_succeededThe collection account has been successfully disabled.
collection_account.disablement_failedThe disablement request failed.
collection_account.disablement_requires_actionAction is required from you before the disablement can proceed.
collection_account.disablement_under_processingThe disablement request is being processed.
collection_account.disablement_cancelledThe disablement request was cancelled.

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Other Ways to Disable

Disable via Dashboard

Disable a collection account from the Tazapay dashboard. (Beta)

Disable via Support Team

Reach out to Tazapay support to disable an account.