Accessing Transactions
- Once logged in, click on the
Transactionstab located on the left-hand side vertical navigation bar. - A listing screen will appear displaying the following columns:
- Payment ID: A unique identifier for each collect, starts with
col_ - Status: The status of the collect - succeeded, failed or on_hold
- Invoice Amt: The amount in the currency collected
- Date: The timestamp at which the collect was created
- Payment Method: Indicates whether the collect was made using Local Bank Transfer, Wire Transfer or via Stablecoins.
- Payment ID: A unique identifier for each collect, starts with

Searching for collection records
Use the search tab at the top-left corner of the screen to find a specific collect ID. You can perform a full search with the exact ID or a partial search with a part of the ID.Viewing Collect Details
To view the expanded details for a collect, you can simply click on the Payment ID starting withcol_ on the Transactions screen and it will redirect you to the collection summary screen. The screen will display the following information -
Your business details (Account Details):
Collection Details
Sender Details
The availability of this information is subject to the sender entering this in their banking application used to transfer funds
Virtual Account
Wallet
See Also
Fetch via API
Retrieve collect details programmatically.
Webhooks
Get notified of new collects in real time.