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Self-serve disabling via dashboard is currently in Beta. Behavior, fields, and screens may change while we stabilize the flow. Until then, please contact our support team to disable a Collection Account.
You can disable a Collection Account directly from the Tazapay dashboard. Once disabled, the account stops accepting incoming payments.

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Disabling a Collection Account

1

Navigate to the relevant tab

Go to Collection Accounts in the left navigation panel and open the Virtual Accounts or Wallets tab depending on the account you want to disable.
2

Open Account Details

Click on the account to open its details page.
3

Click Disable Account

Click the Disable Account button on the account details page.
4

Confirm

Confirm the action in the dialog that appears. The account status will update to disabled once the disablement request is processed.
Once disabled, a collection account cannot be re-enabled unless it explicitly supports re-enablement. Contact support@tazapay.com for assistance.

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Other Ways to Disable

Disable via API

Disable a collection account programmatically. (Beta)

Disable via Support Team

Reach out to Tazapay support to disable an account.