- The account status remains
enabledwhile the request is in progress. - On success, the account transitions to
disabledand will no longer accept incoming payments.
Disabling a Collection Account
1
Navigate to the relevant tab
Go to Collection Accounts in the left navigation panel and open the Virtual Accounts tab.
2
Open Account Details
Click on the account to open its details page.
3
Click Close Account
Click the Close Account button on the account details page.
4
Confirm
Confirm the action in the dialog that appears. The account status will update to
disabled once the disablement request is processed.Other ways to disable
- Disable via API - disabling a collection account programmatically.