> ## Documentation Index
> Fetch the complete documentation index at: https://developer.tazapay.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Self-serve Requesting via API

> Create Collection Accounts — Virtual Accounts and Stablecoin Wallets — programmatically using the Tazapay API

<Note>
  Self-serve requesting via API is currently in **Beta**. Endpoints, fields, and webhook payloads may change while we stabilize the flow. For any issues, contact [support@tazapay.com](mailto:support@tazapay.com).
</Note>

You can create Collection Accounts (Virtual Accounts and Stablecoin Wallets) for yourself or for your entities programmatically via the Tazapay API. Collection Accounts can only be created once you or your entity has been onboarded on Tazapay and approved by our team.

<Note>
  Before creating a collection account, call the [Metadata API](/api-reference/tazapay-api/virtual-account-metadata) to discover which account types, currencies, and payment method types are available for your account.
</Note>

***

## High-level Flow

<Frame>
  <img src="https://mintcdn.com/tazapay-58ae360f/SWJmhDU02-pAjete/images/diagrams/collection-account-creation-flow.png?fit=max&auto=format&n=SWJmhDU02-pAjete&q=85&s=531cdc07a66ef36cd619f37b2f94a237" alt="Collection Account Creation Flow" width="1998" height="752" data-path="images/diagrams/collection-account-creation-flow.png" />
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<Steps>
  <Step title="Onboarding and Approval">
    Ensure you or your entity has been onboarded on Tazapay and approved by our team before making API calls.
  </Step>

  <Step title="Check the Metadata API">
    Call the [Collection Account Metadata API](/api-reference/tazapay-api/virtual-account-metadata) to discover:

    * Available payment method types for your account
    * Supported currencies and domicile countries
    * Transfer limits and `on_behalf_of` restrictions
  </Step>

  <Step title="Create the Account">
    Call the [Collection Account Creation API](/api-reference/tazapay-api/create-collection-account) with your requirements — account type, country, currencies, and payment method type.

    If Tazapay can fulfill the requirements, a Collection Account object is created with status `disabled` and an initial `enablement` request.
  </Step>

  <Step title="Track via Webhooks">
    Subscribe to [webhook events](#webhook-events) to receive real-time status updates as the enablement request progresses. Once the request succeeds, the account status changes to `enabled` and is ready to receive funds.
  </Step>
</Steps>

***

## Collection Account Status Flow

Every Collection Account has a **status** — either `enabled` or `disabled` — that tells you whether it can currently receive funds.

This status is not set directly. Instead, it is determined by the state of **requests** associated with the account. Each time you want to enable, disable, or re-enable an account, a request is created and goes through its own lifecycle. The account status updates automatically based on how that request progresses.

There are three types of requests:

| Request Type      | What it does                                                                                                   |
| ----------------- | -------------------------------------------------------------------------------------------------------------- |
| **Enablement**    | Activates the account so it can start receiving funds. Created automatically when the account is first set up. |
| **Disablement**   | Deactivates the account so it stops accepting incoming payments.                                               |
| **Re-enablement** | Reactivates a previously disabled account, if the account supports it.                                         |

Each request moves through its own set of states — such as Processing, Requires Action, Approval Hold — before reaching a terminal state (Succeeded, Failed, or Cancelled). The account status at any point reflects the outcome of the most recent request.

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The diagram above shows the **enablement request** flow. For disablement and re-enablement, the account status transitions are reversed — see the table below.

### What Each State Means

<Note>
  The states in the diagram are the states of a **collection account request** (enablement, disablement, or re-enablement). They are **not** the status of the collection account itself. The account's **status** — `enabled` or `disabled` — is what tells you whether it can receive funds at that point in time, and it is derived from how the latest request progresses (see [Status by Request State](#status-by-request-state) below).
</Note>

| Request State       | Meaning                                                                                                                                                             |
| ------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| **Processing**      | The request has been accepted and Tazapay is working through it.                                                                                                    |
| **Requires Action** | Tazapay needs additional input or action from you before the request can continue.                                                                                  |
| **Approval Hold**   | The entity on behalf of which the collection account is created requires approval before the request can proceed.                                                   |
| **Succeeded**       | *(Terminal)* The request completed successfully. For an enablement request, the account status becomes `enabled`; for a disablement request, it becomes `disabled`. |
| **Failed**          | *(Terminal)* The request could not be completed. The account status is unchanged from before the request.                                                           |
| **Cancelled**       | *(Terminal)* The request was cancelled before completing. The account status is unchanged from before the request.                                                  |

### Status by Request State

| Request State   | Account Status — Enablement | Account Status — Disablement |
| --------------- | --------------------------- | ---------------------------- |
| Processing      | Disabled                    | Enabled                      |
| Requires Action | Disabled                    | Enabled                      |
| Approval Hold   | Disabled                    | Enabled                      |
| **Succeeded**   | **Enabled**                 | **Disabled**                 |
| Failed          | Disabled                    | Enabled                      |
| Cancelled       | Disabled                    | Enabled                      |

***

## Webhook Events

Subscribe to the following events to track the full lifecycle of your collection account creation requests:

| Event                                             | Description                                                                         |
| ------------------------------------------------- | ----------------------------------------------------------------------------------- |
| `collection_account.creation_succeeded`           | The collection account has been successfully enabled and is ready to receive funds. |
| `collection_account.creation_failed`              | The collection account creation request failed.                                     |
| `collection_account.creation_requires_action`     | Action is required from you before the creation can proceed.                        |
| `collection_account.creation_under_approval_hold` | The creation request is under review and pending approval by Tazapay.               |
| `collection_account.creation_under_processing`    | The creation request is being processed.                                            |
| `collection_account.creation_cancelled`           | The creation request was cancelled.                                                 |

***

## Other Ways to Request

<CardGroup cols={2}>
  <Card title="Request via Dashboard" icon="browser" href="/collection-accounts/requesting-for-vas/dashboard">
    Create collection accounts from the Tazapay dashboard. (Beta)
  </Card>

  <Card title="Request via Support Team" icon="headset" href="/collection-accounts/requesting-for-vas/support-team">
    Reach out to Tazapay support or your account manager.
  </Card>
</CardGroup>
